Support hub

How to support Nexscale AI

Every message helps us polish the experience on Google Play. Choose the channel that works best for you.

Rate apps on Google Play

Positive ratings help new users trust Promoto and Remote. Tap the in-app banner or visit the Google Play listing.

Share feedback

We prioritize roadmap work based on direct notes from creators, remote power users, and accessibility advocates.

Email support

Direct contact: support@nexscale.ai. Expect a response within two business days.

Need a quick reply?

Email support@nexscale.ai with your device, OS version, and screenshots when possible.

  • Bug reports: include reproduction steps and expected behavior.
  • Feature ideas: describe the workflow you're trying to improve.
  • Billing or privacy: mention the Google Play order ID if relevant.